* PLEASE READ CAREFULLY
Customers frequently are unaware of the harm disputes and chargebacks pose to the long-term viability of the company.
As a small company, we strive to provide our clients with the best experience possible while also learning from our mistakes and making improvements. Nevertheless, mistakes do occur occasionally.
Please get in touch with us before disputing the charge with PayPal or your credit card company if, for any reason, you're unhappy with the product or the delivery is taking longer than planned.
Our customer service team will quickly assist you in resolving the problem and will offer the ideal solution for you.
We respond to ALL emails, texts, direct messages, and comments on social media, however it could take some time as there are so many requests!
Please don't panic if you don't see a response from us after two seconds; we're a team of three people trying our best to keep our company afloat and we're most definitely not con artists. Please give us 1-2 days to respond to your message; we'll get back to you eventually!
It's crucial that we are given the opportunity to address the problems before more "serious" measures are adopted, as those measures frequently carry severe consequences that we are presently unable to pay.
Thank you for understanding,